Scheme Information Map

Phase 1
Prepare your application 

Phase 2
Preparing for the build 

Phase 3
Rebuilding your home

Portal Status: Pre-Application
Check if your home is eligible. Currently open in Donegal, Mayo, Clare, Limerick, and Sligo. Applicants must live in the home or have one RTB-registered rental property (registered on or before 1 November 2021). Joint owners should nominate a lead applicant.
Required Documents: None at this stage. Keep notes/photos of cracks.
Tips: Take clear photos and log when you first noticed damage. Save all files in a dedicated folder.
Links: Donegal DCB Portal

Step 2: You Notice Cracks

Portal Status: Observation Stage
Observe cracks, damp, sticking doors/windows, or other structural changes. You are not expected to diagnose.
Required Documents: Photos of cracks and notes on when they appeared.
Tips: Timestamp photos, keep a folder of all images and notes.

Step 3: Get Professional Advice (BCA)

Portal Status: BCA Required
Arrange a Building Condition Assessment (BCA) with a registered engineer, architect, surveyor, or building surveyor.
Required Documents:

• BCA report
• Proof of professional registration
  Tips: Keep copies of reports and invoices.
  Links:
• SCSI Surveyors
• Engineers Ireland
• RIAI Architects

Community support: DCB Community Support

Step 4: Your Application

Portal Status: Application Submitted
Upload BCA and supporting documents via the Donegal DCB Portal.
Required Documents:

• BCA report
• Proof of identity (passport or driver’s license)
• Proof of residence (utility bill, lease, or RTB registration)
• Property Tax Certificate (Revenue MyAccount)
• Tax Clearance Certificate (Revenue Tax Clearance)
  Tips: Keep screenshots of submissions and confirmation emails.

Step 5: Your Application Reviewed

Portal Status: Under Review
The council checks documents and forwards your application to the Housing Agency.
Required Documents: As submitted. Respond to any request for further information.
Tips: Keep copies of all communications; record phone calls or emails for reference.

Step 6: Understanding Your Assessment

Portal Status: Assessment Stage
Housing Agency decides if your home meets the damage threshold. Options include full rebuild, rebuild external walls, or re-render affected walls.
Required Documents: BCA report and any additional evidence requested.
Tips: Ask your professional to explain remediation options and grant amounts.

Step 7: Your Next Decision / Appeal

Portal Status: Decision Pending
Accept the remediation recommendation or appeal using the Schedule 15 Notice of Appeal.
Required Documents:

• Schedule 15 Form
• Supporting documents (photos, BCA, correspondence)
  Links: Schedule 15 – DCB Appeals
  Tips: Make copies of all submissions; send by recorded post if possible.